General data protection policy

The micro-enterprise Florian Martinet takes to heart the protection of the privacy and personal data of its users (hereinafter the “Users”).

The purpose of this privacy policy is to inform you transparently about the processing of your personal data by Florian Martinet and the extent of your rights when using the websites.

taiwanhousing.tw

(hereinafter “the Website”).

IDENTITY OF THE CONTROLLER

Florian Martinet

SIRET 812 150 829 00024

Head office: 50 route de Corbas, 69780 Mions, France

Intra-community VAT: FR 0812150829

is responsible for processing personal data collected on the Website within the meaning of EU Regulation 2016/679 of April 27, 2016 relating to the protection of individuals with regard to the processing of personal data and the free movement of such data (hereinafter “GDPR”).

1. What is personal data?

Personal data means any information relating to a natural person allowing them to be identified directly, such as their last name, first name, postal or e-mail address, or indirectly such as a User identifier, an IP address, browsing data. , etc.

2. What data do we collect and under what circumstances?

Florian Martinet collects the following data about you in the context of the following activities and contexts:

Data that you communicate to us directly when filling out a form or creating an account.
Browsing data collected automatically during your use of the Website.
Data relating to the characteristics of real estate sold provided by our clients, real estate professionals who have subscribed to an ad publication offer with Florian Martinet.

Purposes	Data collected
Managing your account	During the creating your account, you provide us with your account creation data (email address and password created) and we generate a unique identifier to allow you to authenticate, personalize your experience and send you service emails (account creation, password change request, etc.). If you wish, you can also provide the following optional personal information in order to personalize your experience on the Website: marital status, phone number
Managing your account	You can add and view in your personal space your favorites, your saved searches and your posted ads. In addition, your browsing data relating to the consultation of property pages is automatically collected in order to list the advertisements that you have previously seen.
Management of your requests and contact with advertisers (individual or real estate professional) via online forms	When you fill out the form for contacting an advertiser via an Announcement page, you provide us with the following information in order to transmit your request to the advertiser: marital status, email address, telephone number, search criteria, title and reason for the alert, message. In the event that the advertiser has subscribed to our function of call tracking, your telephone number will be communicated to the advertiser in order to allow the transmission and tracking of your call and to inform them in the event of a missed call.
	Subject to your consent, we collect certain navigation data (number of contact requests associated with your email address and pages visited) in order to allow the real estate professional to better understand your real estate purchase project, automatically estimate the degree of interest of your search and communicate this indication to the real estate professional to help him improve his management of contact requests, and to indicate to the professional real estate ads that might interest you.
	When you fill out the contact form “Contact us”, you provide our customer service with the following information in order to answer your questions: name, email address, subject of your request, message
	When you fill out the form for contacting an individual renting a property, you provide us with the following information in order to transmit your request to the rental company marital status, email address, telephone number, lifestyle habits, family situation. In order to transmit the elements to be declared by the candidate for rental allowing the lessor to assess his financial situation, you communicate to us information on the constitution of your household, your professional situation, your income and your possible guarantors as well as those of your roommates. You may also provide us with information relating to the certification of your tenant profile.
	When you fill out the real estate valuation request form, you provide us with the following information in order to estimate your property as well as support you in your real estate project with the help of our subsidiary Falguière Conseil: Characteristics of the property to be valued: Code Postal Would Mailing address Type of property Carrez area Number of pieces Number of bathrooms, Floor, Number of floors in the building, Presence of an elevator, balcony, cellar, terrace, etc. (optional) Construction period (optional), Condition of the property (optional), Quality of the apartment (optional), Your seller profile: First name / Last name Phone number Status as an individual or professional (if applicable, your professional activity and position), Ownership or not, Primary / rental / secondary / other residence Intention to sell the property, Wish to be contacted as a priority or not to refine the estimate Confidence index for your real estate sales project calculated and resulting from your activity on the Site over the last 6 months (number of estimates, etc.). As part of our support, you may be put in touch and/or contacted by email or telephone by: our real estate experts to suggest that you make an estimate appointment with our partner agencies, and/or; a local real estate professional to clarify your estimate and support you in your real estate project. As part of this connection, the data that you communicated during your estimate will be transmitted to partner real estate professionals.
	When you fill out the form Contact Buyer (“Need the help of a professional to help you define your project?”), you provide us with the following information in order to forward your contact request to a selection of real estate professionals as part of your project to purchase real estate: marital status, email address, telephone number, code postal.
	When you complete a loan insurance form in conjunction with our dedicated partner, you provide us with the following information in order to obtain an automated loan insurance quote from our partner and, if you agree, in order to be contacted by email by our partner to refine your loan insurance rate: marital status, email address, telephone number, characteristics of the real estate project, age, professional status, “smoking” status, characteristics of the envisaged credit.
	When you fill out the moving form in conjunction with our dedicated partner, you provide us with the following information in order to obtain an automated moving quote from our dedicated partner: marital status, phone number, characteristics of the move.
	When you fill out the form for carrying out an investment simulation, you provide us with the following information which will be transmitted, subject to your request to be contacted by email or telephone, to one of our partners who are experts in rental investment to carry out a personalized investment simulation: your marital status, the number of children in your care, the total monthly net income of your household, your monthly savings capacity, the amount of your income tax, your name, email address, telephone number, year of birth and postal code. The list of these partners is available in the section “4. Who are the recipients of your data?”.
	When you fill out the form reporting an ad, you provide us with the following information in order to take your report of an ad into account and inform you of the action taken: name, email address, reason for reporting, optional details. Additionally, we collect your IP address in order to verify and detect any malicious reporting attempts.
Managing your navigation and real estate searches	When you browse the Website, we collect the following data in order to manage your browsing,optimize your search time and your geographic searches via cartography and offer properties close to your favorite places (“See the properties around my area”), optimize your search time and suggest recent searches, determine an ideal living area and calculate a perimeter based on your indication of the maximum desired travel time and the modes of transport: geolocation data, search criteria entered, advertisements consulted and date of consultation.
	When you browse the Website, we collect data on your browsing (number of visits, pages visited, browsing history, actions performed on the site, origin of access to the site, IP address) and generate an identifier. audience measurement, in compliance with the legal basis required by regulations, in order to generate statistics on its attendance and use.
	When you browse the Website, subject to your prior consent for the deposit of tracers for the associated purpose, we collect your browsing data, in order to provide you with broadcast advertisements tailored to your interests. In the absence of consent, we collect your IP address in order to serve you contextual advertising.
	When you browse the Website, we collect data about your browsing in order to ensure the security of our services by detecting/tracing any malicious attempt, computer intrusion or violation of the T&Cs.
	During the bookmarking (“Save”) a property, we collect the following data in order to be able to alert you in the event of a change in the price of an advert, to allow you to find these adverts in your favorites from the Website and to identify the adverts previously favorited: characteristics of the saved ad, unique identifier to associate the favorite with.
	When you browse the Website, subject to your prior consent for the deposit of tracers for the associated purpose, we collect data on your browsing (number of contact requests associated with your email address and pages visited) and generate a unique identifier in order to activate the Ad Recommendation and to recommend to you by notification properties that may interest you.
Publication of your ad	When you post a rental or sale ad of real estate as a private owner, you provide us with the following information in order to publish the property on the Website and to be contacted by interested persons: characteristics of the property (location, description, amount of the property, and optionally, photos and videos, energy balance, type of property), telephone number (for two-factor authentication purposes), account creation data (email address and password created). In order to detect any attempt at fraud, we and our anti-fraud partner (Navee, as independent data controller) process the data you communicate to us, any subsequent proof of identity or address as well as the address IP of the terminal used. This processing provides for manual moderation of potentially fraudulent advertisements and therefore does not constitute automated decision-making within the meaning of Article 22 of the GDPR. When you use the automatic property description generation function, we process the characteristics of the property concerned in order to automatically generate a description for your ad using artificial intelligence and improve the performance of this functionality. As part of this form, you can also consent to being contacted by email or telephone by one of our renovation partners to make a quote on the renovation of your property or one of our diagnostic partners for carry out an energy performance diagnosis. The list of these partners is available in the section “4. Who are the recipients of your data?”. Subsequently, you may send us a video of your face in order to verify the correspondence of your face with the photo of your identity document via facial recognition. In this context, we ask you to expressly accept the use of facial recognition on your face in order to certify your identity document. Furthermore, in this context, we can also contact you by email or by telephone within the framework ofsatisfaction surveys, studies and polls. Finally, when you fill out the advice form on your sales project, you provide us with the following information in order to remind you to discuss your sales project following your request: name, first name, phone number.
Publication of your ad	When you file a advertise as a professional for real estate via the dedicated forms, you provide us with the following information in order to publish the property on the Website and to be contacted by interested people: characteristics of the property (location, description, amount of the property, and optionally, photos and videos), marital status, phone number, professional account creation data (email address and password created), SIRET, company name, billing address, for publication billing purposes.
Management of the display of goods sold	When you have given a mandate to a real estate professional who has subscribed to an ad publication offer with Florian Martinet Entreprise, the latter may send us the following information to display the properties sold on the Site: characteristics of the property (type of property, number of rooms, Carrez law surface area), location of the property, price and date of sale, professional real estate agent. This information allows us to inform our Users about the state of the real estate market in their area and to use the characteristics of the properties sold in our online estimation calculation of the price of a property.
Management of the display of goods sold	Furthermore, when a transfer of real estate is carried out in France, the tax administration makes available to the public free of charge the data relating to these transfers for the last five years under decree no. 2018-1350 of December 28 2018, taken from law no. 2018-727 of August 10, 2018. These data come from computerized processing relating to land registration and literal cadastre documentation (“Request for Land Values (DVF)”). We collect and reuse, in accordance with the General Conditions of Use of the DVF, the following information relating to sales only and from this database in order to inform our Users about the state of the real estate market in their sector: characteristics of the property (type of property, number of rooms, Carrez law surface area), location of the property, price and date of sale. Concerning DVF data, the provision of prior information on the processing to the persons concerned by these sales being impossible or requiring disproportionate efforts, Florian Martinet Entreprise is not required to inform these persons individually and the present notices allow people's information.
Fight against fraud	When you provide us with your contact details (email address and/or telephone number) or any other data in the context of the services listed above, we analyze them in order to detect fraudulent behavior or the provision of incorrect contact details.
Improvement of services	When you provide us with data as part of the services listed above, we may also analyze it in order to improve the performance of our services.

3. For what purposes do we process your data and on what grounds?

We process your data for the following purposes and according to the legal bases specified below:

Legal Basis	Purposes of processing
Execution of the contract (General Conditions of Use of the Site)	Send your requests for contacts or information to advertisers, To be able to alert you in the event of a change in the price of a favorite ad, to allow you to find these adverts in your favorites from the Website and to identify previously favorited adverts, Allow the transmission and tracking of your call to the advertiser and inform them in the event of a missed call.
	Publish the property that you wish to display on our Website and be contacted by interested people, Automatically generate a description for your ad using artificial intelligence, Create your account and allow you to identify yourself, Creation of a “favorite” ad. Send you service emails associated with the execution of your contract (e.g. account created, password modification), Respond to a rental advertisement and transmit the elements to be declared by a candidate for a rental allowing the rental owner to assess his financial situation, Secure your account via a two-factor authentication system, Charge advertisers for the publication of unit ads, Send your contact requests to individuals renting a property, Send the desired viewing time of a property to a real estate professional, Client of Florian Martinet Entreprise.
Consent	Automatically estimate the degree of interest in your search and communicate this indication to the real estate professional you contact to help them improve their management of contact requests, allow them to better understand your real estate purchase project and indicate to them advertisements that may interest you (data collected via the deposit of dedicated cookies subject to consent, Allow the real estate professional to better understand your real estate purchase project, Indicate to the real estate professional the advertisements that might interest you, Recommend and offer you by notification and email alerts real estate that could interest you, Send you ads and advertising content tailored to your interests via the use of cookies,
	Send your contact requests to a selection of real estate professionals as part of a real estate purchase project, Send your contact requests to a selection of real estate professionals as part of a real estate sale project, Call you back to discuss your sales project following your request, Obtain, following your request, an automated loan insurance quote from our dedicated partner, Allow our dedicated partner to contact you by email to refine your loan insurance rate, Obtain, following your request, an automated moving quote from our dedicated partner, Send your contact request to one of our renovation partners to provide a quote on the renovation of your property or one of our diagnostic partners to carry out an energy performance diagnosis.
	send you email alerts for similar properties matching your search criteria, by email or notification, following your activation of the “Create alert” alert.
	Entrust your request to other agencies, real estate professionals, clients of Florian Martinet Entreprise, who may contact you to offer you properties similar to your search.
Legitimate Interest	Answer your questions addressed to customer service (improvement of the user experience), Offer you Services similar to your initial request unless you object, i.e. send you alerts for properties similar to your search criteria, by email or notification, following completion of the contact form with an advertiser (prospecting for similar properties by the Site with right of opposition), Offer you support services around your real estate project unless you object (prospecting for similar services with the right to object), Measure the site's audience: generate statistics on attendance and use of our services (good administration of the site and user knowledge), Personalize your experience on the Site (improvement of user experience), Optimize your search time and offer recent searches and viewed ads (improvement of the user experience), Contact you by email or telephone as part of satisfaction surveys, studies and surveys on the quality of the service provided and collect your feedback on this occasion (user knowledge), List the ads you have seen previously (improving user experience), Improve the performance of our services (service improvement), Show you contextual advertising (improvement of the relevance of advertisements), Improve the service and training of our call center advisors (improvement of service and training), Ensure the security of our services by detecting/tracing any malicious attempt, computer intrusion or violation of the T&Cs (computer security), Check and detect any attempted abusive reporting (protection against malicious actions), Check and detect any attempt at fraud (anti-fraud fight), Take your report of a fraudulent ad into account and inform you of the action taken (fraud prevention), Keep data for evidentiary purposes (legal security). Detect fraudulent behavior or the provision of incorrect contact details (anti-fraud and service efficiency)
Legitimate Interest	Management of the display of Sold Properties (transparency of the real estate market)
Legal Obligations	Comply with our legal obligations in tax and accounting matters.

4. Who are the recipients of your data?

When your data is processed by Florian Martinet Entreprise staff, we ensure that only people whose missions are necessary to achieve our purposes can access it.

In addition, Florian Martinet Entreprise offers various services accessible on different sites for which it is the data controller. Your data is intended for Florian Martinet Entreprise in particular in order to provide you with personalized services and to facilitate your navigation.

Finally, your data may be communicated, when necessary for the purposes specified in point 3, to the following recipients:

to Florian Martinet Entreprise service providers acting as a subcontractor:

service providers specializing in document verification and security,
service providers responsible in particular for providing a service and advertisements adapted to Users and measuring traffic to the Website,
hosting, maintenance and cloud application providers

to the advertising providers targeted within our cookie management platform referenced in the “See our partners” list. You can control the deposit of cookies by the latter via our cookie management platform.

to authorized administrative or judicial authorities in order to respond to our legal obligations or a legal request from these authorities.

5. Data transfers outside the EU

Data processed by some of our subcontractors may be transferred outside the European Union. When data is transferred outside the EU, we ensure that the destination countries ensure an adequate level of data protection, following an adequacy decision of the European Commission or to put in place appropriate guarantees of a contractual, technical and technical nature. organizational, in accordance with the GDPR, in order to ensure the level of protection of your data, equivalent to that from which it would benefit within the EU.

6. How long will your data be kept?

We keep your data for varying periods depending on the type of data and the purposes for which they are processed under the following conditions:

Data type	Shelf life
Data collected by a form (except estimation) or activation of the alert, favorites or from an account Navigation data relating to your real estate project / content personalization / audience measurement / fraud prevention	3 years in an active basis from your last activity or contact (modifying your account, browsing, entering a form on one of the websites, etc.) on one of the following Florian Martinet Entreprise websites: 2 additional years in a pseudonymized archive database with restricted access for evidentiary purposes.
Documents and accounting records	10 years, as accounting proof
Geolocation	Real-time usage and immediate deletion
Data relating to a published ad	3 years on an active basis from the expiration of the contract 2 additional years in a pseudonymized archive database with restricted access for evidentiary purposes.
Data relating to the fight against fraud on advertisements published by private owners	30 days in an active database from the publication of the announcement 5 additional years in a pseudonymized archive database with restricted access for evidentiary purposes.
Owner profile certification data	Immediate deletion biometric models 3 months in an active database from the provision of the data 5 years in a restricted access archive for evidentiary purposes.
Goods Sold (postal address and characteristics of the good sold)	20 years from collection for statistical and information purposes on the real estate market

7. What are your rights and how to exercise them?

In accordance with the GDPR and under the conditions provided for by this text, you have the following rights:

Right of access: you can obtain confirmation that your data is being processed, and if this is the case, to access your data and information about the circumstances of the processing.
Right of rectification: you can obtain from Florian Martinet Entreprise the rectification of your data when it is inaccurate or incomplete, as soon as possible.
Right to erasure: you can, under certain conditions, obtain from Florian Martinet Entreprise the erasure of your data, as quickly as possible.
Right to limitation: you can obtain restriction of processing when you contest the accuracy of the data, the lawfulness of their processing, or you object to the processing or you wish their retention for evidentiary purposes.
Right to portability: you can receive your data that we process automatically and which you have provided on the basis of a contract or your consent in a structured, commonly used and machine-readable format or obtain the transmission of this data to another controller treatment.
Right to object: you can object at any time to the processing of your data by Florian Martinet Entreprise, unless Florian Martinet Entreprise has legitimate and compelling reasons for processing your data. In the event of commercial prospecting, you can object without reason.
Right not to be subject to a decision based on automated processing: you have the right not to be subject to a decision based exclusively on automated processing and producing legal effects concerning you or similarly significantly affecting you, except where such processing is necessary for conclusion or execution of a contract or is authorized by law.
Right to lodge a complaint: you have the right to lodge a complaint with a supervisory authority, in particular the CNIL.
Guidelines in the event of death: you have the right to formulate directives concerning the fate of your data in the event of death.

To exercise your rights, simply contact us via the “Contact us” section (mention your surname, first name, email address), available via this link.

If you have a User account on the Site, you can also manage your subscriptions and alerts in the Alerts area.

8. Security of your data

Florian Martinet Company collects and processes Data with the greatest confidentiality and security, and in compliance with the laws applicable to Florian Martinet Entreprise.

Florian Martinet Entreprise undertakes to take all reasonable measures necessary to secure and protect the Data of Users of the Website and Services, collected and processed by it (in particular firewalls, physical access controls to data centers , authorizations, etc.).

9. How to contact the Data Protection Officer (DPO)?

Florian Martinet Company has appointed a Data Protection Officer. For any questions relating to the collection and processing of your data by Florian Martinet Entreprise, you can contact the DPO via the email address contact@taiwanhousing.tw.

COOKIE POLICY WEBSITE FLORIAN MARTINET COMPANY

When consulting the Website, information may be recorded in “cookie” files installed on the User's computer, tablet or mobile phone. This page allows you to understand what a cookie is, what it is used for and how you can configure it.

1. What is a cookie?

A cookie is a text file that may be recorded, subject to the User's choice, in a dedicated space on the hard drive of your terminal, when consulting an online service using the browser software. of the User.

A cookie file allows its issuer to identify the terminal in which it is recorded, during the validity period of the cookie.

2. What are the cookies issued on the Website used for?

The cookies and trackers placed on our Website are of different types.

a) Targeted advertising cookies

If you accept them, these cookies allow:

the display of promotional offers and advertisements that are relevant and targeted to you in advertising spaces reserved for advertising on third-party sites,
to measure the effectiveness of an advertising campaign on the Site,
to limit the display of advertising on the Site.

We and our partners referenced in our cookie management platform may place these cookies, subject to your consent. Please note that the issuance and use of cookies by third parties is subject to the privacy policies of those third parties. As such, we invite you to consult the confidentiality policy of these partners linked to these cookies.

Targeted advertising cookies (Sites)
taiwanhousing.tw	YOUTUBE	allows the playback of videos on the Site https://policies.google.com/technologies/cookies?hl=fr

Targeted advertising cookies
taiwanhousing.tw	GOOGLE ANALYTICS	allows you to manage advertising and analyze the behavior of Users of the Website https://policies.google.com/privacy?hl=fr&gl=fr https://chrome.google.com/webstore/detail/google-analytics-opt-out/fllaojicojecljbmefodhfapmkghcbnh?hl=fr https://policies.google.com/technologies/cookies?hl=fr&gl=fr

b) Audience measurement and analysis cookies

These cookies allow us:

to establish anonymous statistics of visits to the Site,
to measure the audience of the Site,
to test different versions of the Site and measure the audience of these versions
to carry out market studies and improve our Site.

Audience measurement cookies
taiwanhousing.tw	GOOGLE (Enhanced Conversions)	allows us to measure the effectiveness of our advertising through a customer identifier - such as an email address or encrypted telephone number.

3. How do I configure my cookies?

Several possibilities are offered for managing cookies.

At any time, when you want, you have the possibility to control your wishes regarding cookies by configuring the cookies module, the link of which is accessible at the bottom of the page of the Site.

You can also manage cookies

by configuring your browser so that they are recorded or rejected, either systematically or depending on their issuer. The configuration of each browser is different.

For example :

For Internet Explorer: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies
For Firefox : https://support.mozilla.org/fr/kb/activer-desactiver-cookies-preferences
For Safari: https://support.apple.com/fr-fr/guide/safari/sfri11471/mac
For Google Chrome: https://support.google.com/chrome/answer/95647?hl=fr&hlrm=en
For more information:http://www.cnil.fr/vos-droits/vos-traces/les-cookies/conseils-aux-internautes/

In the event of refusal of non-essential trackers, the functionalities associated with the refused trackers will not be accessible (for example: recommendation or personalization of the service).

Where applicable, we decline all responsibility for the consequences linked to the degraded functioning of its services resulting from the choices expressed by the user.

In any case, the functionalities strictly necessary or requested by the user will remain accessible (for example: account authentication and favorites).

4. Shelf life of your choices

Your choices regarding cookies are kept for a maximum period of 6 (six) months. At the end of this period, we will ask you to renew your consent. If you have not expressed a choice, we may ask you again about your intentions.